KISAH KEJAYAAN KM
“We learned that we could use knowledge to drive learning and improvement in our company. We emphasize shopping for knowledge outside our organization rather than trying to invent everything ourselves. Every day that a better idea goes unused is a lost opportunity. We have to share more, and we have to share faster.
"Xerox is really good at managing documents, and we’re definitely good at managing through process."
“Knowledge to us is what we need to know. We solve business problems not technology problems. To use we see technology as a solution.”
"Toyota does not have a separate Knowledge Management philosophy and strategy; managing and sharing knowledge are a part of everyday life at Toyota."
“All companies face a common challenge: using knowledge more effectively than their competitors do.”
“We must become experts in capturing knowledge, integrating and preserving it, and then making what has been learned quickly and easily available to anyone who will be involved in the next business decision.”
